Core service objects configured

• Standardized setup of Cases, Accounts, and Contacts to centralize your customer support.

Custom fields and page layouts

• Tailored fields and optimized console views to give agents a 360-degree view of the customer.

Automated service flows

• Automated case routing and email-to-case setup to ensure every inquiry is handled instantly.

Service reports and dashboards

• Real-time metrics for resolution times, case volume, and agent productivity.

User setup & training

• Hands-on training to ensure immediate team adoption.